Email Solutions

Some subjects covered in the book:

  1.   Using e-mail features to stay organized

  2.   Reducing non work-related messages

  3.   Basic netiquette

  4.   Creating an e-signature

  5.   Improving your writing skills

  6.   When to type and when to talk

  7.   Overcoming obstacles

  8.   Ethics

  9.   Avoiding liability

  10.   Dealing with power plays

Addressing e-mail overload:

  1.   Analysis of e-mail flow

  2.   Time management

  3.   E-mail triage

  4.   Creating and using reply templates

  5.   Using Cc’s, FYI’s to reduce replies

  6. & more

“I’ve been reading it during lunch. Even though I don’t have problems with information overload, I finally got my inbox organized!”

          – Sandi Gupton, LA, CA

“It made me think about issues I hadn’t considered much before, like email etiquette in day to day business transactions, especially in making initial contacts.”

                – Chris M., MV, Mass.

  1.   Individual consultations

  2.   Corporate e-mail seminars

  3.   Custom e-mail signature graphics

  4.   Analysis of your company’s e-mail patterns & tailored solution to reduce your e-mail overload.

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Problems with Email Overload?

You are not alone!

  Contact Us:  Info at emailsandartichokes dotcom

     Inside Emails and Artichokes

      E-mails are an essential part of conducting day-to-day business, keeping the many leaves of the artichoke connected, so to speak. However, just as with verbal exchanges, it’s not always what you say, but how and when you say it that matters. If you’re not experiencing the success you expected at work, your communication skills could be part of the problem.

       It can be critical to your career to know when to write your message and when to say it in person. To get to the heart of the matter, you should understand the how’s, when’s and when-not-to’s of communication in the workplace, especially as they apply to e-mails. Learn what managers know about business communications, and e-mail your way to success.

Section 1. Some Basics

If you expect to be taken seriously in the workplace, you need to establish a reputation for professionalism. It doesn’t matter how well developed your writing skills are if your e-mails lack basic business conventions and a professional appearance. The best approach is to start with the basics. Due to e-mail overload, knowing how to use the features of e-mail to stay organized may be as important as the language you use to convey your message. From the subject line to the signature block, this section contains six basic rules of organizing and creating e-mails in the world of public and private enterprise.

Section 2. Business Sense

We live in a world circumscribed by rules. Most companies and organizations have written policies that guide work conduct, and every profession has to abide by a code of ethics. Additionally, there are unwritten values and mores in every culture that restrict and guide both personal and business behavior. Successfully applying these rules and conventions requires the quality of common sense, although as Voltaire noted, it’s not always that common. In the final analysis, however, it is the Grand Panjandrum of common business sense that governs what should and shouldn’t be sent into cyberspace.

Section 3. Talking or Typing

Electronic communications are an integral part of business. Zipping to and fro across the busy world of commerce, they fill the air like swarms of locusts looking for the next cornfield. There are times, however, when it is better to communicate in person. Although it usually takes longer to have a conversation with someone than to type up a short note and hit send, the reward can be well worth the extra time and effort. Knowing the occasions when it’s better to talk than type can make the difference between blooming in a new position or going to seed where you are.

4. Advanced Menu

There are situations that supervisors and managers deal with that test their abilities as well as their patience. However, these situations also create the opportunity for those involved to excel in the work environment. This section covers some guidelines for dealing with more complex work issues. It is important to know what options are available when it comes to using a combination of both e-mail and personal interaction to accomplish your goals. Understanding the role of authority and your place in the organizational chart can determine your success in the workplace, regardless of your position. These scenarios examine both sides of the issue. They present recommendations for both supervisors and employees to consider, and the perceptions you will inevitably need to deal with in the process.

       How much time do you spend a day reading, answering and composing e-mails? Researchers have found that some employees spend as much as one to two hours daily on this task, checking their inboxes as many as twenty times a day!

       Would you like to spend your time more productively and improve the impressions you make on others while doing so? Find out how in E-mails and Artichokes.

Emails and Artichokes

Maintaining your e-quilibrium under pressure

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Pave your road to success

one email at a time